Where will you leave my Balance Box?

Wherever you ask us to within reason! Your front door, under the car, hanging from a tree, etc. We can also deliver to an interior apartment door and will organise with you to receive a key.

We use a courier for our nationwide customers who like to give you the box in person. If you know you are going to be out, just let us know and we can leave it somewhere safe for you.
We advise you not to open your box until you can refrigerate the contents according to the instructions, however do advise that you refrigerate the contents of your box by 18:00pm on the day of delivery.