How do I cancel my next box?

London:

You can cancel your next weekday box by letting us know by midnight the previous Tuesday.  However, you can also put your box hold as pre-paid boxes are valid for 1 year from the date of purchase.

To cancel your next weekend box you will need to let us know by midnight the previous Sunday.

Nationwide:

You can cancel your next 3 day box by letting us know by midnight the previous Tuesday.

To cancel your next 4 day box you will need to let us know by midnight the previous Sunday.

If you have signed up to receive your box as a subscription, the minimum term is 4 weeks. You can reschedule deliveries and put boxes on hold during this period as long as we have the correct notice. Boxes bought are valid for one year from date of purchase.

Subscription: The minimum term is four weeks and the first four weeks are non-refundable after you sign up.
After the minimum term, you can cancel your repeat payment at any time, as long as you tell us before we are due to take the next payment.  If you do not cancel, the repeat payment will continue and we will charge your card the Monday before your last box is due to finish for the next 4 weeks of food.

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