Delivery dates are changing

 

Thank you for ordering Balance Box.

Following customer feedback, we are pleased to tell you that our delivery days are changing to ensure that you get the food you want on the days you want.

We understand that many of you want to receive meals during the working week and let your hair down at the weekends. So, our delivery dates are changing to reflect this.

Starting in 2021 our 4 days box will contain all your meals from Monday to Thursday, helping you to reach your health goals that bit quicker.

If you prefer the weekend option only, our 3 day plan containing meals from Friday to Sunday, is designed to fit with your plans more easily.

As always, for optimum results, we suggest your enjoy Balance Box every day of the week!

Please note, we are closed for Christmas and New Year from Friday 18th December until Monday 4th January.

From 2021, Balance Box will be delivered on the following days:

 

Sundays between 9am and 5pm
Contains breakfast, lunch dinner and two snacks for Monday – Thursday

Thursdays between 9am and 5pm
Contains breakfast, lunch dinner and two snacks for Friday – Sunday

 

How will this affect subscriptions?

 

I wish to order a 3 day subscription box. How does this affect me?

If your subscription dates rollover from 2020 into 2021 this means you will receive your last Balance Box of 2020 on Tuesday 15 December. Any deliveries due to you in the New Year will be made on a Thursday beginning on 7th January 2021.

If you would prefer to receive a 4 day Balance Box on Sunday 10th January containing food for Monday – Thursday instead that’s absolutely fine. Just email us and we will sort it for you. You will receive 4 days for the price of 3 until the end of your 4 week subscription (a maximum of 3 days of meals).

 

I wish to order a 4 day subscription box. How does this affect me?

If your subscription dates rollover from 2020 into 2021 this means you will receive your Balance Box on a Friday until 18th December. Any deliveries due to you in the New Year will be made on a Sunday, beginning on 10th January.

If you would prefer to receive a 3 day Balance Box on Thursday 7th January containing food for Friday to Sunday email us and we will sort it for you. Any remaining days (to a maximum of 3 days) that you are owed can be credited to your next order or refunded.

 

I wish to order Balance Box every day. How does this affect me?

You will still receive your Balance Box every day, but the delivery days will change.

If your subscription dates rollover from 2020 into 2021 this means you will receive your last Balance Box of 2020 on Friday 18th December.

Your next delivery will be made on Thursday 7th January and will contain 3 days worth of food (Friday to Sunday). Your delivery on Sunday 10th January will contain 4 days of food (Monday to Thursday)